Testimonials | Pets At Peace - Pet Cremation and Pet Loss Services

Gina and I want to give a giant KUDOS to Pets at Peace - Niagara for assisting us with the passing of Bear.

Julie Proulx assisted us with all our needs with professionalism and comfort. Thank you so much Pets at Peace Niagara. If you need assistance with a beloved pet passing, do not hesitate to reach out to them!

Gord W.

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Our sweetheart dog passed away and we used the services of Pets at Peace to help us get through this incredibly difficult time. On the day of the private cremation, we got to see our dog beforehand. We expected it to be extremely difficult and although it was hard, it brought such a sense of peace. He looked so beautiful. He looked like he was sleeping peacefully. We spent almost an hour holding him, hugging him, kissing him, talking to him, thanking him for the most amazing 12 years. This was done in a private, comfortable room. He was on a beautiful, soft bed and that's what he liked - all things soft. He always slept on our bed. The crematorium that Pets at Peace works with is just wonderful and it is very transparent in the way it operates. We witnessed him being placed and having this option was so important to us. We have the peace of mind that we only received his ashes and also, we stayed with him to the very end. The staff was amazing and so respectful and all of this helped us tremendously. We will always miss the big guy but after this final goodbye, we felt closure.

Thank you Helen for offering such a wonderful service. I think most humans of pets aren't aware that this is out there and I think everyone should know. You've been so kind and respectful. You also made yourself available to us on the long weekend and we greatly appreciate everything you have done for us. Thank you from the bottom of our hearts.

Barb and Tony

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Dear Sharon (Pets at Peace North),

Thank you for everything, you are amazing! We miss our girl so very much, but you helped us so much with your kindness in helping us get through this tough time.

Kim and Brad

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Dear Julie,

Troy and I would like to sincerely thank you for your amazing care you gave Mooshie during this difficult time. Knowing he was with Pets at Peace Niagara-Pet Loss and Memorial Service in his aftercare and during the cremation process was a real comfort.

The time you took with me, the understanding and compassion will always be remembered. You made sure all of our questions were answered and went above and beyond. For that, we are truly grateful.

Mr. Mooshie now watches us from above and is at full peace. That brings me comfort. Thank you for your wonderful services and connection.

Marybeth Haines

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This is a very long overdue thank you. Several times I have begun to write to you but then my "grief brain" took over and the words just wouldn't come to me. Needless to say, it has been a long, dark healing path of grief with light only now filtering its way back into my life following the deaths of "my girls", my feline companions - Katie and Marcie.

I am so grateful for having found Pets at Peace when I needed you. Your compassion and understanding had a lasting effect. You made a hugely positive difference during such a difficult time. You patiently listened then provided information and options to accommodate my special needs for the care of my girls. I have no regrets nor things I wish had been done differently regarding their arrangements and cremation. It has been healing to have them home here with me. You treated my girls and I with great respect and dignity. I couldn't have asked for a better experience for my final goodbye to them. I was deeply touched by the condolence cards received, your caring words brought much needed comfort.

With sincere appreciation,

Wanda

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This has been the hardest time of my life losing my best friend. Niagara location's Julie has made this time so much easier, she is genuinely caring and so kind. I know my girl is safe with you until her cremation. I can't thank you enough.

Jessica B

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There are not enough words to describe how we felt when our bunny Meep passed on. Nothing can describe the enormous sadness, grief and loneliness we felt losing our pet bunny who was a part of our family. But you were there to comfort us, made things easier to decide on, to not look at what we lost and instead remember the best memories we can hold on to. It was such a nice feeling that there are people like you who understood and comforted us. We felt so empty when we brought her in, but you made it so special when you gave us all the time we needed and gently allowed us to say our goodbye.

In a world of chaos, hardships and sadness, you represent the wonderful aspect of what life is, how compassion and sincerity can ease pain even slowly. We miss Meep, but her loving and sweet memories are what we have in our hearts.

Thank you always,

Ed and Lily

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I just wanted to share with everyone the experience that I recently had with Pets at Peace in Orillia. Before losing Molly, I had no idea that such a place even existed.. I wish I never had to find out..but I did..so I want everyone to know.. If it's at all possible to make the situation any easier, Sharon definitely did. She is so kind and understanding and really just such a nice person. She provides an amazing service and I would recommend her to anyone! She even drove out to Cumberland beach and dropped Molly's ashes off to me, sent a card and has checked up on me often to see how I'm doing. It's pretty amazing that a complete stranger can be so kind and care so much!

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Dear Helen,

I’m so thankful that I found you to arrange a funeral for my big boy that passed from an aggressive cancer on the 6th of March. You are such a excellent listener, your professionalism, empathetic support and extremely knowledgeable give me a sense of comfort in such a shock from the passing of my boy, I truly appreciated and cannot thank you enough!

Thank You Very Much!

Suet

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Scott and I want to thank you very much from the bottom of our hearts, for your wonderful help at this very sad time. You have made us feel comfortable and at ease. You helped us through all the decisions with great compassion, even when you placed our boy Ziggy in your vehicle I felt complete trust in your ability to treat him well.

Thank you,

Scott and Sharon

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Grace just arrived back home with our Daisy. I know you know how painful this past week has been for me and my children. I just want to thank you for the dignity and care you have shown to our beloved family member. You handled everything with the utmost kindness and compassion. I am grateful we were able to find your service, and find comfort in the fact that we took her to the finest to honour Daisy's memory.

Sincerely,

Desiree, Spencer, Grace and Jack

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Dear Pets at Peace,

We want to thank you for the caring and thoughtful service you recently provided, and we especially, deeply appreciate your patient and respectful handling of our dearest Mickea. You made a very difficult moment in our lives easier to cope with.

Sincerely,

Roderick and Vida

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Dear Helen,

I just wanted to thank you so much for all of your care and thoughtfulness during our recent loss of Kelly. We were thrilled with the memorial we received including the lovely ash carrier and sweet paw print. Best of all, the fur clipping. I had forgotten to ask for this and was crying to my daughters that I forgot, so you can imagine my surprise and extreme gratitude when there was a clipping included. You thought of everything a grieving pet owner might want and have made this journey more bearable because of it. Also many thanks for the recommendation of the the veterinarian who was so kind, warm and reassuring. While this is one of the most agonizing times any family may go through, your support has made it much easier and so much more humane. Our entire family thanks you and your staff so very much. All the best to you….

Laurie

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We want to thank you for your kind and patient assistance and arrangements for Shea’s cremation. There are not words to express how comforting it is to have her ashes with us. We are still crying and hurting two months later, but memories of your kindness help. Thank you so much and also for the beautiful card which sits beside her on the mantle. You do the work of angels.

Brenda and Don

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We would like to take this opportunity to express our heartfelt thanks to you for looking after our precious bunny. It gives us peace and comfort knowing Kerry was treated with the dignity and respect she so richly deserved – thank you. The service you provide is so worthwhile and valuable to all pet parents trying to cope with the loss of a beloved friend. Your prompt communication, organizational skills, honesty, amazing attention to detail and caring attitude definitely helped us during this difficult time. We found the Pet Memorial page to be extremely comforting and such a special way to honor Kerry. We highly recommend your wonderful services and will certainly contact you again in the future.

Gratefully,

Hank and Corrine

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We would like to thank you for being so kind and helpful at the time when we were so sad because we had lost our beloved cat Gucio. You were so professional and brought comfort to us. We knew that Gucio was going to be treated with dignity and respect and was safe with you. We are going to be forever grateful to you for creating this company which helps bring closure to so many distressed pet owners grieving the loss of their companions. Thank you so very much for your big heart and your wonderful work.

Eva and Krystyna

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Thank you so much for your kindness New Year’s Day. I was at a complete loss and so upset when Haley died that to have you respond so promptly and with such professionalism was a tremendous comfort. Thank you for what you do! I will refer anyone I can to you knowing they are in excellent hands.

Kelly

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We put our beloved Andy down the other week and could not have been more pleased with the care we received. You were the right person to consult and I appreciated the opportunity to talk to you.

Thanks,

Kim at J. Scott Early Funeral Home

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Helen, we would like to thank you again and again for being willing to meet us on such short notice on a Sunday afternoon to take in our precious boy, Butch.

Losing him was incredibly painful and knowing that we could leave him with you and trusting that he would be well cared for has made all the difference in our grief.

We look forward to bringing Butch’s remains back home and once again thank you for your tender understanding in our grief

Bill and Carolyn

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We don’t have children, so Dixie was our daughter. It was really nice to find somebody that was going to give us everything we needed, which was a vet to come to our house and help Dixie pass in our backyard, which was her backyard. It wasn’t clinical, it was personal. It makes it a lot easier to know that we did the right thing and we took care of her to the best of our abilities, and I’m sure that a lot of people would say she had a great life. In knowing that and Pets at Peace making it easier for us to do what we had to do for her, made it all the more comfortable for us. We could be crying right now, we could have gone through a lot of trauma but we didn’t because you made it right for us. Thank you for helping us.

Mark and Michelle

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Dear Helen and Pets at Peace,

Losing Jack has been devastating for us. During this difficult time, you made our load lighter. By taking care of Jack in such a respectful, caring way you honoured his important place in our family. We will always remember your empathy, kindness and professionalism as the height of human decency and caring. Our gratitude is deep and you now hold a special place in our hearts.

Nick and Alice

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I just wanted to thank you for taking such good care of Mavi for me. Your kindness and support really meant a lot to me. My family and I send our warmest thanks.

Caroline

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Dear Pets at Peace,

Thank you for your thoughtful card regarding Woodsman. You saw us through a very difficult and sad time with your amazing service and care. Please don’t hesitate to use our names and reference for your future clients.

John and Susan

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Thank you for being thoughtful in caring for my precious BeBe. I am greatly appreciative.

Chi-Meegweetch! (Thank you in Ojibway)

Tiffaney

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Dear Helen,

There aren’t adequate words to show my heartfelt appreciation for your gentleness, grace and dignity in sharing a very final and intimate farewell of my dear Miss Parker at our home.

Thank you,

Michael

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On behalf of Beni and our family, I would like to thank you for your kindness, compassion, understanding and generosity. Beni’s passing has hit me harder than I thought it would, and it is comforting to know that his remains are being taken care of in an honourable and dignified manner.

Dave, Tina and Dawson

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Hi Helen:

I just with to express my gratitude for your caring and kindness through a trying period for us. As you know, we lost two beloved pets, Sprite and Dudi, this year and they are dearly missed.

Thank you again.

Mary

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I can’t thank you enough for all your kindness and ensuring my cat Pepper was so well taken care of. Your follow up phone calls were as promised and I always felt that Pepper was being treated with the utmost care and respect.

Thank you again and may God bless.

Cathy L

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Dear Helen,

Thank you for being so compassionate toward our loss of Cleo. When put on the ‘other’ side of the desk, Neil and I know how trustworthy and professional you are and will be our recommendation always. Also the ‘presentation’ of Cleo back to us was absolutely beautiful.

Thank you so much,

Neil and Steve (Funeral Directors at Turner and Porter)

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Thank you for taking care of our final requests for our baby, Googie. You helped us through a very hard time, and we couldn’t be happier with your caring professionalism and your services. Googie will be missed, but will always “Rest in Peace”.

Andrew and Danan

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Dear Helen,

Thank you for your thoughtful card, your service and your warm kindness, which made a very difficult time much less so.

Regards,

Joel

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Sara and I want to thank you ever so much for your kindness and your consideration at a time that was so difficult when we lost Zeke, our friend and companion. Every time I think of him walking beside me in the outdoors, I have such an ache in my heart and I know we will always miss him. Thank you again Helen for understanding our loss. God bless.

Marita and Sara

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Thank you so much for your compassion and sensitivity in helping me at this difficult time of losing my beloved cat, Dimitri. Your support helped me feel at peace in knowing that Dimitri was in such loving hands.

Warm wishes,

Lindsay

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Letter from Heaven..delivered by Chris and Tracey Pritchard

Dearest Helen,

As you are aware, I passed away on September 19th at 1158 hours. However, before leaving your earthly realm, I directed my “Masters” to prepare this document especially for you!!!

My health has been fully restored, and I feel much better now. I see perfectly from both eyes again, the cataract has vanished, and my teeth and gums are healthy. I have no infections and my stomach is settled and the heart murmur has disappeared. I have been reunited with my loving sister, Sandi Bear and have met a lot of wonderful new friends…Lassie, Rin Tin Tin, Old Yeller, The Littlest Hobo and Toto. I would like to profusely, deeply and profoundly thank Pets at Peace for your exemplary care, gentleness, respect, advice, knowledge, empathy and sympathy. I really do not know what my grieving Mommy and Daddy would have done without you. You made it easier for them to make hard decisions. It was wonderful that you greeted them so nicely, warmly consoled them during their time of need and made them feel somewhat better about my passing on to another world. I can personally assure that Mommy and Daddy will highly recommend your professional services to any pet parent that has lost a prized, adored, cherished and beloved constant canine companion.
Love,

KILLER -aka Charlie the Chihuahua

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Dear Helen,

Many thanks for your warm and compassionate approach, for making our grief and sorrow more bearable. Thank you for everything you’ve done for Smokey, our family and for being you! I am still at a loss for words, but wanted you to know how much I appreciated your help.

Warmest regards,

Andrea, Greg and Radmila

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Dear Helen,

I would like to say THANK YOU from the bottom of my heart for all the wonderful work you and your staff have done! I picked up Pitzu’s ashes and paw prints earlier today and everything was perfect! The care and dignity Pets at Peace gave my pet is infinitely appreciated and will never be forgotten. I would also like to say thank you for the sympathy card we received in the mail from you. Pitzu was gorgeous and I cry for him everyday. On behalf of myself and my family, thank you again so much!

All the best,

Malina

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Dear Helen,

We just received your lovely sympathy card concerning Boey…a thoughtful touch and very much appreciated. We also want to thank you for your understanding and compassion during that first initial call of inquiry to you on what was a very difficult and emotional day for us and the expediency and professionalism of your services. We are very grateful and will be happy to recommend your service to others in the future.

Pat, Bob, and Family

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Thank you so much from the bottom of our hearts for the great care and comfort you offered during this difficult time. We also appreciated your assurances about how Tascha would be handled and the respect you showed her and us as well.

Trevor and Ron

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Dear Helen:

Words cannot say enough of the attention and service I received from you. First, there was that first email asking for information, knowing the moment I would need your services was not far in the future, then that first phone call, then the various communications on details and all the questions I had for you. From that first email to the moment I went to pick up Murphy’s ashes, you showed the most amazing level of professionalism but, above that, a level of sympathy and compassion I have rarely seen. At every point of contact with you, I felt I was with a friend. Even the sympathy card you sent after Murphy passed on was completely unexpected and written in a way that shows you truly care not only about what you do, but about the people you deal with and their loss. I’m glad My Little Mister had you to take care of him after his passing.

A thousand thanks,

Marc